Customer care · Privacy

Your information,
explained plainly.

A concise overview of the information that may be handled when you browse, order, or get in touch with Sky Rabbit.

01

Information connected to an order

When you shop or contact us, information such as your name, contact details, delivery details, order contents, and messages may be handled so the order or request can be managed. The exact information depends on what you choose to provide and the services used.

02

Checkout and payments

The storefront uses Shopify for commerce. During checkout, Shopify processes checkout and payment information as applicable to complete the transaction and provide the selected services. Shopify and any services enabled in checkout handle information under their own terms and privacy practices.

03

How information may be used

Information may be used to process and support orders, respond to questions, operate and protect the storefront, maintain business records, and meet applicable obligations. How long information is retained can vary depending on the purpose and requirements that apply.

04

Storefront technology

The website and the services that support it may use cookies or similar technology for functions such as keeping the store working, remembering a cart, security, and understanding site performance. Available controls can depend on your browser and the service involved.

Privacy question or request?

Contact Sky Rabbit.

Tell us what you need help with and include enough information for us to identify the relevant order or conversation.

info@skyrabbit.shop